Frequently Asked Questions
Can I choose my delivery day and time?
You can expect the functionality in future updations.Can I edit or cancel an order once it has been placed?
Yes, you can cancel the order following the terms and conditionsCan you help me choose the right solar system?
Absolutely. Our team advises on the right combination of solar panels, inverter, batteries and charge controller for your home, business or project. Call or WhatsApp us on +971 56 325 8516, or email sales@emaratisolar.com with your requirements and electricity usage, and we will recommend a suitable setup within one business day.
Do solar products come with a warranty?
Yes. All products sold on Emarati Solar are genuine and covered by the manufacturer’s warranty, honoured through our service centre in Abu Dhabi. Warranty terms are applicable within the United Arab Emirates. The warranty period varies by product and brand — you will find it listed on each product page, and our team can confirm it for you before you order.
Do you offer bulk or wholesale prices?
Yes. We offer volume discounts for installers, contractors, resellers and large projects across the UAE. Contact our sales team with your quantity and product list for a wholesale quotation — or see our Sell With Us page if you are interested in partnering with Emarati Solar.
Do you ship internationally?
Currently, we do not ship outside of the UAE. For more information or queries for shipment outside of UAE, please contact us: sales@emaratisolar.comHow do I get in touch with you?
Use our contact form or send us an email at sales@emaratisolar.com you can also call us at 971 56 325 8516How do I qualify for free shipping?
We offer free shipping for deliveries within the UAE for orders equal to or above 1000 AED.
